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Terms and Conditions

Tartan Squirrel Ltd

Please read our terms and conditions carefully as use of and/or buying from the www.theairforceshop.co.uk site (Site) means that you will be bound by them. In certain instances these terms incorporate statements to be found in our site.

1. Waiver

Every effort has, is and always will be taken to ensure that the information contained in this site is correct and up to date. The information may, however, become incomplete, inaccurate or out of date. To the full extent permitted by law, but subject to the terms and conditions of sale referred to below, we disclaim all warranties and representations (whether implied or expressed) as to the accuracy of any information contained on this Site.

2. Definitions

For the purposes of these Terms and Conditions the following definitions apply.

Contract - The contract for sale by us and purchase of Goods by you.

Goods - The range of Official Royal Air Force products and related gifts which are available for purchase from this site in accordance with the terms.

Site - Ourworld wide web address www.theairforceshop.co.uk

We TartanSquirrel Ltd (Tartan Squirrel)

3. Use of this Site

The content of this Site is owned by or licensed to Tartan Squirrel. You may not copy,reproduce, modify, distribute, republish, re-sell display, post or transmit any part of this Site without the permission of Tartan Squirrel. You may view or print individual pages only for your own personal use.

Tartan Squirrel may suspend, alter, restrict or terminate at anytime access to or use of this Site.

4. Limitation of liability

This Site should only be used for information purposes. Tartan Squirrel shall not be liable for any damage or loss that may occur in the use of any of the information contained or advice given in this site except as stated in the terms and conditions of sale (where applicable) and to the extent that such liability cannot be excluded by law. Tartan Squirrel is not responsible for the Site's accuracy or its fitness for a particular purpose or the reliability of the access to this Site.

Tartan Squirrel is not liable for any damages or losses resulting from your use of or inability to use this Site. Tartan Squirrel does not guarantee that this Site will operate free of error or that it is free from computer viruses or any other contaminating computer program.

We will not be liable to you or in breach of the Contract for delay or failure to perform due to any causes beyond the reasonable control of Tartan Squirrel or its suppliers, including, but not limited to, acts of god, civil commotion,industrial dispute, riots, flood, and legislation.

5. Content and advertisements

[This Site may also contain links to other sites which are not under the control of and arenot maintained by Tartan Squirrel. These links are provided for your convenience only and Tartan Squirrel is not responsible for the content oravailability of those sites.]

6. Data protection and privacy

Any details which you provide to us from which we can identify you are held and processed in accordance with the Data Protection Act. See our privacy policy below.

7. Pricing

All prices quoted are in Sterling (GBP ) and include Value Added Tax (VAT) at the prevailing rate.

8. Cancellation

If you change your mind about anything you order, you can cancel your order so long as the goods have not been dispatched either from us or from their production facility. We reserve the right to charge any paypal charges incurred!

9. Returns

If you decide you do not wish to keep the goods, you have 28 days from receipt to return the goods, unopened and in the original packaging.

We are unable to accept returns of DVDs if the package has been opened.

Return postage will be paid by you, we recommend using a safe, traceable delivery system, like Royal Mail Special Delivery

If the product is marked as a non stock item, we may charge up to 50% of the retail value.

Damaged /Faulty goods will be replaced free of charge and any return postage will be refunded.

Please allow up to 10working days for refunds due to returns or goods lost in transit

10. Warranties

We aim to deliver goods of the highest quality. Where the Goods are products we warrant that they will meet their specification. Tartan Squirrel makes no representation as to the goods, items, products or services referred to in, or sold from, this Site as being available or suitable for any use other than that specified.

11. Changes tot he terms

Tartan Squirrel Ltd reserves the right to remove, modify or change, without notice, any information on this Site from time to time. Tartan Squirrel may change these terms at anytime by posting notice of the changes on the Site. If you use the Site after Tartan Squirrel Ltd has posted the changes you will be bound by the new terms. You should therefore ensure that you read the terms each time you use the Site.

12. General

E-mails to you will be sent to the address you specify to us. You must only provide us with avalid e-mail address and it is your responsibility to inform us of any changes to that address.

To the extent that any provision of these terms is found by any court or authority to be invalid, unlawful or unenforceable, that provision will be deemed not to be apart of these terms and will not affect the enforceability of the remainder of these terms, nor will it affect the validity, lawfulness or enforceability of that provision in any other jurisdiction.

The headings in these terms are for convenience only and do not affect their interpretation.

These terms supersede any representation made by us or any of our employees or agents.

13. Statutory Rights

The consumer's contract with Tartan Squirrel does not affect UK consumer's statutory rights.

14. Governing Law and Jurisdiction

These terms and your use of this Site are governed by and construed in accordance with the laws of England and any disputes will be decided only by the Courts of England.

15. Duty / Taxes and Importation

Whilst UK taxes and VAT have been paid on the goods, deliveries outside the EU may be subject to Importation Taxes and or Duty. It is the customers responsibility to pay these taxes / duty. We will provide tracking information of the delivery and customers are advised to check the status of the delivery to avoid delays due to non payment of any taxes / duty

16. Payment

If you pay by Credit or Debit card - We use Sage Pay to collect /process transaction information. Click Here for Sage Pay terms and conditions.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We may collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will note-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you include: your name, address, phone number and email address.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us.

E&OE
(c) Tartan Squirrel Ltd

 


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